To ensure optimal performance and availability, we offer first grade support services through our highly skilled team of engineers. We aim to enhance your return on investment by providing the specialised skills and resources required throughout the cluster life-cycle.
As a specialist in cluster solutions, we can offer support packages tailored to your specific requirements and usage of your cluster. Our support offerings are designed to reflect the different degrees of importance in the infrastructural hierarchy, from mission-critical to non-critical. This allows our customers to assign a support and warranty package with a high level of service to the mission-critical components, and a lower service level to the non-critical components, therefore achieving an optimum balance of service versus cost.